Refund Policy

You are eligible for a full refund under the following conditions:

– The order has not been shipped within 7 business days.

– The item received is damaged or does not match the description.

– The order was cancelled within the permitted cancellation period.

Refunds are processed within **7–14 business days** to the original payment method used.

To request a refund, please contact us at:  

support@freeairgroup.com